Delivery Information

All items will be dispatched by Royal Mail Postal Service or another nominated courier. Delivery charges per order are as follows: 

Weight

Delivery Cost (NI and UK)

Delivery Cost (ROI)

0 - 150g £1 £2.50
100g - 750g £3 £6.00
750g + £3.95 £10

 

Goods will, in the absence of specified notification and/or at your request, normally be dispatched within four working days. Please allow up to a further four working days for delivery. At peak times of the year, such as September and October, delivery may take a little longer. 

Order Discrepancies 

Claims for shortages or damage(s) must be made in writing or email and received by Girlguiding Ulster within 7 days of delivery of the goods. 

Out of Stock Items 

If any of the items you order are out of stock or no longer available after you have placed your order we will contact you to let you know. If you have ordered several items then we will dispatch what goods are available as normal and ask you to place an order for the outstanding items at a later date.